Privacy Policy

1. Introduction & Commitment

At Axleta (“Axleta,” “we,” “us,” or “our”), operating via sites.axleta.com, we respect your personal data and are dedicated to maintaining the highest standards of digital privacy and security. This Privacy Policy details how we collect, process, safeguard, and retain information when you visit our website, utilize our development services, or engage with platforms engineered by our studio.

2. Information We Collect

We collect information through multiple touchpoints:

• Direct Inquiries: When you contact us via email (e.g., devops@mail.axleta.com) or form submissions, we collect your name, email address, company details, and project specifications.
• Integrated AI Assistant Bot: When visitors communicate with our built-in AI Assistant, conversation logs, lead qualification details (such as budget, timeline, and contact information), and timestamps are gathered strictly for client inquiry routing.
• Technical & Network Telemetry: Through our Cloudflare infrastructure, we record IP addresses, device and browser fingerprints, referring URLs, and network diagnostic metrics to defend against automated bot attacks and malicious exploits.
• Performance & Analytics Data: We utilize Google Analytics (GA4) and Google Search Console to measure website engagement, Core Web Vitals, and aggregate traffic patterns.

3. How We Use Your Information

We process collected data exclusively for explicit, legitimate business purposes:

• Delivering, scoping, and engineering custom Node.js web applications and client platforms.
• Providing real-time lead capture and automated assistance via our pre-integrated AI Assistant.
• Configuring Cloudflare DNS, SSL encryption, and high-performance CDN edge caching.
• Fulfilling ongoing monthly hosting, site edits, technical maintenance, and customer support.
• Safeguarding our systems against fraud, DDoS incidents, and security vulnerabilities.

4. Built-In AI Assistant Bot & Data Ethics

Every sites.axleta.com build includes an integrated AI Assistant. We adhere to rigorous AI ethics and data hygiene:

• Chat logs are never sold, rented, or leased to third-party data brokers or advertisers.
• Inquiries submitted through the bot are transmitted over encrypted TLS channels directly to the designated account administrators.
• Conversations are utilized solely to qualify prospective leads and answer domain-specific questions about our web solutions.

5. Security Architecture & Zero-PHP Policy

Unlike legacy agencies operating on PHP/WordPress stacks prone to database injections and bot exploits, Axleta builds on modern, decoupled Node.js stacks shielded by Cloudflare Enterprise DNS, strict SSL/TLS, and Web Application Firewall (WAF) filtering. We maintain zero PHP attack surface, eliminating fragile plugin vectors and ensuring bank-grade defense for all stored records.

6. Cookies & Tracking Technologies

We utilize essential security cookies managed by Cloudflare for threat mitigation and session integrity, alongside standard Google Analytics cookies to gauge site traffic. You may choose to disable non-essential cookies via your browser settings at any time without impacting core navigation.

7. Code & Data Ownership

We believe in complete client autonomy. All client proprietary data, database assets, and custom source code developed under our Flagship Solution belong 100% to the client upon contract fulfillment. Axleta retains no proprietary vendor lock-in over your operational data.

8. Your Rights & Inquiries

Depending on your jurisdiction, you possess the right to access, review, modify, or permanently delete any personal data in our custody. To exercise any of these rights, please contact our privacy team: