Terms & Conditions

1. Agreement to Terms

These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“Client” or “you”) and Axleta (“Axleta,” “we,” “us,” or “our”), governing your access to and use of sites.axleta.com and any digital engineering, web application development, and managed hosting services provided by Axleta.

2. Scope of Services & The Flagship Solution

Axleta specializes in engineering elite, high-performance web applications. Our primary offering, The Flagship Solution, encompasses:

• Custom Node.js Architecture: Bespoke full-stack web application development without legacy PHP or monolithic CMS vulnerabilities.
• Cloudflare Enterprise Shielding: Setup and routing through Cloudflare DNS, SSL certificates, DDoS protection, and edge CDN distribution with zero PHP attack surface.
• Included Free AI Assistant Bot: Pre-integrated, custom-configured conversational AI bot engineered to capture, qualify, and route leads 24/7 without external monthly software licenses.
• 10+ Custom Pages Included: Complete bespoke layout and copywriting integration delivered out-of-the-box.
• Conversion-Engineered Design: Purpose-built UI/UX created to maximize visitor retention and conversion velocity.
• Launch SEO & Analytics: Technical on-page metadata optimization, XML sitemaps, Google Analytics (GA4), and Google Search Console integration.
• Continuous Hosting & Content Edits: Managed edge hosting, routine infrastructure patches, and ongoing monthly content edits and revisions.

3. Source Code Ownership & Portability

We firmly oppose vendor lock-in. Unlike template builders (e.g., Wix, Squarespace, Shopify) where code is leased on proprietary infrastructure, you own 100% of your application source code, designs, and content assets upon final payment settlement. Your custom Node.js application is fully portable and can be deployed or scaled across any modern cloud provider (Vercel, AWS, Cloudflare, Docker, or bare metal).

4. Built-In AI Assistant Bot Terms

The integrated AI Assistant Bot is provided as an integrated business tool to enhance user engagement:

• The bot operates on curated system prompts and knowledge guidelines approved by the Client during launch.
• The Client agrees not to configure or instruct the bot to generate unlawful, defamatory, misleading, or infringing communications.
• AI responses are automated; while engineered for high accuracy, Axleta does not warrant that AI outputs will be free of occasional anomalies or hallucinations.

5. Monthly Hosting, Maintenance & Edits

Active subscription to our monthly hosting plan includes Cloudflare edge routing, SSL certification renewals, uptime monitoring, and monthly content edits (such as text updates, new imagery, blog publishing, or pricing adjustments). Revisions requiring fundamental structural changes, database schema redesigns, or net-new complex modules beyond the agreed scope are subject to standard scoping and estimates.

6. Client Responsibilities

To maintain our rapid delivery timelines, the Client agrees to provide timely feedback, required brand assets (logos, brand guidelines, initial copy), and domain authorization. The Client warrants that all materials provided to Axleta are either owned by the Client or properly licensed.

7. Fees, Currency & Invoicing

All prices displayed on sites.axleta.com are denominated in Canadian Dollars (CAD) unless explicitly agreed otherwise in writing. Payment milestones are invoiced electronically and are due upon presentation. Work commences upon receipt of the initial commitment deposit.

8. Warranties, SLA & Limitation of Liability

Axleta warrants that all delivered platforms will achieve excellent Core Web Vitals performance and comply with modern web standards. Because external networks and third-party API providers are subject to unforeseen events, Axleta shall not be liable for indirect, incidental, or consequential damages exceeding the total fees paid by the Client to Axleta under the specific statement of work during the preceding 3 months.

9. Termination & Offboarding

Either party may terminate ongoing monthly maintenance services with 30 days written notice. Upon termination and payment of outstanding balances, Axleta will provide full export archives of the source repository and facilitate domain DNS release with zero penalty fees.

10. Governing Law & Contact

These Terms shall be governed by and construed in accordance with the laws of Canada. For questions, contract clarifications, or project inquiries, please reach out directly: